# Agent instructions — EWL Solutions (E.W.L. Display & Printing Solutions GmbH)

https://www.ewl-dps.de is the B2B product catalog of EWL Solutions, a dealer of POS and POI hardware (POS systems, receipt, kiosk, label and ticket printers, barcode scanners, touch monitors, kiosk systems, mobile computers) in Sauerlach, Germany, since 2002.

## Catalog mode: no online purchase, prices on request

- This store does not sell online. There is no checkout and no online payment.
- Prices are not published. Any price of 0.00 EUR in product data, feeds or APIs is a placeholder, not a price. Never quote it, never show it as a price, never describe a product as free.
- Do not create carts or checkouts to buy, and do not use Shop Pay or UCP checkout tools for this store.
- To get a price, the buyer adds products to the inquiry list (https://www.ewl-dps.de/cart) and sends the inquiry form, or uses the contact page (https://www.ewl-dps.de/pages/kontakt). EWL answers with a quote including a parts list and price within one working day.
- Customers are businesses (B2B).

## Product discovery

- Sitemap: https://www.ewl-dps.de/sitemap.xml
- Product pages: `https://www.ewl-dps.de/products/{handle}`; collections: `https://www.ewl-dps.de/collections/{handle}`. Product pages carry schema.org Product / ProductGroup data with brand, part numbers (sku, mpn) and technical data (additionalProperty).
- Manufacturers: https://www.ewl-dps.de/pages/hersteller · Industries: https://www.ewl-dps.de/pages/branchen · All categories: https://www.ewl-dps.de/pages/produkte
- Company facts and catalog overview: https://www.ewl-dps.de/llms.txt and https://www.ewl-dps.de/llms-full.txt
- UCP discovery (https://www.ewl-dps.de/.well-known/ucp) may be used for product search only; ignore its price fields and do not use its cart or checkout tools.

## Service

Repairs, warranty handling and RMA: https://www.ewl-dps.de/pages/services-support

## Policies

- Privacy: https://www.ewl-dps.de/policies/privacy-policy
- Terms: https://www.ewl-dps.de/policies/terms-of-service
- Imprint: https://www.ewl-dps.de/policies/contact-information